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P R I M E O T P

A Forex Brokerage Built by Traders, for Traders

A Forex Brokerage Built
by Traders, for Traders
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faq’s
Faq’s

FAQ Regarding the Application Process

  • What types of documents do I need for the application process?

    You will need two types of documents:

    • A valid ID document, which can be a passport (photo page only), a national ID card, or a driver's license (with a photo).
    • A valid proof of address document, which can be utility bills (gas, electric, or phone), a bank or credit card statement (photo/scan of a physical letter or PDF of statement), a council tax bill or rates bill, a tax statement, or a driver's license (with a photo) showing your address and expiry date (Note: If you use your driver's license as an ID proof, you cannot use it again for proof of residence).

  • What are the requirements for these documents?

    The documents must meet the following requirements:

    • They must be less than three months old.
    • They must display the full document.
    • The name and residential address on the document must match the information on the application form.
    • The documents must show a provision of services, such as money owed or paid.

  • What if I don't have any of the specified documents?

    If you don't have the required documents, you can contact our 24/5 dedicated customer support at info@primeotp.com. They will assist you with the necessary steps.

  • Are there any other documents that can be accepted in special cases?

    In some cases, we may accept other documents, including a birth certificate or a citizenship certificate.

  • Are there any restrictions on the quality of the documents?

    Yes, please make sure that the documents you provide for the application are not scanned, blurry, black and white, or damaged.

  • What happens if there are issues with my application?

    If there are any issues with your application, we will email you with clear instructions on what to do next.

If you do not have any of the above documents, get in touch with us at our 24/5 dedicated customer support info@primeotp.com. We will assist you with the necessary steps.

Sometimes we do accept other documents. These can include:

  • Birth certificate
  • Citizenship certificate

Please note: Make sure that the documents provided by you for the application are not scanned, blurry, black and white or damaged.

If there are any issues with your application, we'll email you with clear instructions on what to do next.

Registration Address:

3rd Floor, Standard Chartered Tower, CyberCity, Ebene 72201, Republic of Mauritius

Physical Address

3rd Floor, Standard Chartered Tower, CyberCity, Ebene 72201, Republic of Mauritius

Company

Essentials

Risk Warning

All investments entail risks and may result in both profits and losses. In particular, trading leveraged derivative products such as Foreign Exchange (Forex) and Contracts for Difference (CFDs) carries a high level of risk to your capital. These derivative products, many of which are leveraged, may not be appropriate for all investors. The effect of leverage is that both gains and losses are magnified. The prices of leveraged derivative products may change to your disadvantage very quickly; it is possible for you to lose more than your invested capital and you may be required to make further payments. It is important to understand that with investments, your capital is at risk. Past performance is not a guide to future performance. It is your responsibility to ensure that you make an informed decision about whether or not to invest with us. Before deciding to invest in any financial product, you should carefully consider your investment objectives, trading knowledge, experience, and affordability. You should seek independent professional financial advice if you do not understand the risks involved. You should only trade in Forex and CFDs if you have sufficient knowledge and experience of the risks involved in trading such products and if you are dealing with money that you can afford to lose. Prime OTP Ltd. assumes no liability for any loss sustained from trading in accordance with a recommendation. Trading via this material is with Prime OTP Ltd..

REGIONAL RESTRICTIONS
This material, including the information and materials contained in it, is not directed at, or intended for distribution to or use by, any person or entity who is a citizen or resident of the following countries: Afghanistan, Cuba, Eritrea, Iraq, Islamic Republic of Iran, Israel, Liberia, Libya, Nicaragua, Russian Federation, Somalia, Syrian Arab Republic, Sudan, United States, or any other jurisdiction where such distribution, publication, availability, or use would be contrary to applicable law or regulation.

LEGAL INFORMATION
Prime OTP Ltd with registration number C208246 and registered address Bank Street, 3rd Floor, Standard Chartered Tower, Cybercity, Ebene, Republic of MAURITIUS is regulated by the Financial Services Commission of the Republic of Mauritius with an Investment Dealer License, license number GB24202401.

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